At Petfel, we value your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, petfel.com. We aim to keep your data safe and be clear about our practices.
Information We Collect
We collect information to improve your experience on our site. This includes:
- Personal Information: Your name and email address when you sign up for our newsletter or contact us.
- Usage Data: Details like your IP address, browser type, and pages you visit. We use cookies to track this.
- Tool Data: Information you enter in tools like our Pet Age Calculator, such as pet type or age.
How We Use Your Information
We use your data to:
- Send you newsletters with pet care tips if you subscribe.
- Answer your questions when you contact us.
- Improve our website by understanding how you use it.
- Provide personalized results from tools like the Pet Age Calculator.
How We Protect Your Data
We take steps to keep your information safe:
- We use secure systems to store data.
- We only share your data with trusted partners, like email services for newsletters.
- We do not sell your personal information to anyone.
Cookies
Our site uses cookies to make it work better. Cookies are small files that save data about your visit. You can turn off cookies in your browser settings, but some features may not work.
Sharing Your Information
We share data only when needed:
- With service providers, like Mailchimp, to send emails.
- If required by law, such as for legal requests.
- With your consent, like when you share a pet milestone on social media.
Your Choices
You control your data:
- Unsubscribe from our newsletter anytime using the link in our emails.
- Contact us to delete your personal information.
- Disable cookies in your browser, though this may affect site features.
Third-Party Links
Our site may link to other websites, like product stores. We are not responsible for their privacy practices. Please check their policies.
Children’s Privacy
Our site is not meant for children under 13. We do not knowingly collect data from children. If we learn we have, we will delete it.
Changes to This Policy
We may update this policy to reflect new practices. We will post changes here and notify you by email if you’re subscribed. Check back regularly for updates.
Contact Us
Have questions about your data? Email us at info@petfel.com. We’ll respond within a week.
Last updated: August 9, 2025