Last updated: May 3, 2026
At Petfel, we value your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, petfel.com. We aim to keep your data safe and be clear about our practices.
Information We Collect
We collect information to improve your experience on our site. This includes:
- Personal Information: Your name and email address when you sign up for our newsletter or contact us.
- Usage Data: Details like your IP address, browser type, and pages you visit. We use cookies to track this.
- Tool Data: Information you enter in our free tools (such as pet type, age, or weight) to provide you with results. This data is not stored or shared.
How We Use Your Information
We use your data to:
- Send you newsletters with pet care tips if you subscribe.
- Answer your questions when you contact us.
- Improve our website by understanding how you use it.
- Provide personalised results from our free pet tools.
- Display relevant advertisements through Google AdSense.
Advertising
We use Google AdSense to display advertisements on this website. Google and its partners use cookies to serve ads based on your prior visits to this website or other sites on the internet.
- Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the internet.
- You may opt out of personalised advertising by visiting Google’s Ad Settings.
- You may also opt out of third-party vendor use of cookies for personalised advertising by visiting www.aboutads.info/choices.
For more information on how Google uses data when you visit our site, please visit: How Google uses data when you use our partners’ sites or apps.
Cookies
Our site uses cookies to make it work better and to serve relevant advertisements. Cookies are small files that save data about your visit. The types of cookies we use include:
- Functional cookies: Required for the site to work properly.
- Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics).
- Advertising cookies: Used by Google AdSense to show relevant ads.
You can turn off cookies in your browser settings, but some features may not work correctly if you do.
How We Protect Your Data
We take steps to keep your information safe:
- We use secure systems to store data.
- We only share your data with trusted partners, such as email services for newsletters.
- We do not sell your personal information to anyone.
Sharing Your Information
We share data only when needed:
- With service providers, such as Mailchimp, to send newsletter emails.
- With Google and its partners to serve relevant advertisements (see Advertising section above).
- If required by law, such as for legal requests.
- With your consent, such as when you share content on social media.
Your Choices
You control your data:
- Unsubscribe from our newsletter at any time using the link in our emails.
- Contact us to request deletion of your personal information.
- Disable cookies in your browser, though this may affect site features and ad personalisation.
- Opt out of personalised ads via Google’s Ad Settings.
Third-Party Links
Our site may link to external websites, such as product stores or veterinary resources. We are not responsible for the privacy practices of those sites. Please review their privacy policies directly.
Children’s Privacy
Our site is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any updates on this page with a revised “Last updated” date. If you are subscribed to our newsletter, we may also notify you by email. We encourage you to check this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: info@petfel.com
- Website: petfel.com/contact-us/